Player Wellbeing
Gambling at eh88 is meant to be entertainment — nothing more, nothing less. Whether you are following PSL cricket markets from Lahore, spinning slots from Karachi, or playing live casino from Islamabad, we want your experience to stay fun, controlled, and well within your means. This page sets out the tools, policies, and support resources that eh88 provides to keep responsible gaming at the heart of everything we do.
Our Commitment
Responsible gaming at eh88 is not a checkbox — it is a living framework built into the platform from the ground up. Here is what that looks like in practice for our Pakistani members.
Every eh88 member goes through a KYC process that confirms both identity and age. We verify your CNIC against your date of birth before enabling deposit or withdrawal functions. No shortcuts, no exceptions — if you are under 21, the platform is not for you.
You can set a daily, weekly, or monthly deposit limit directly from your account settings. Once a limit is in place, the platform will not allow you to exceed it during the selected period — even if you ask. Lowering your limit takes effect immediately; raising it requires a 72-hour cooling-off period.
Time can disappear quickly when you are deep into a live cricket market or an Ocean King Jackpot session. eh88 lets you set session duration alerts — at 30, 60, or 120 minutes — so you receive a clear on-screen prompt reminding you how long you have been playing.
If you feel you need a short break from gambling, eh88 provides a Take a Break feature. You can suspend your account for 24 hours, 7 days, or 30 days. During this period, your account is locked from all betting and gaming activity. Your balance remains safe and intact.
For members who need a longer or permanent break, eh88 offers formal self-exclusion for periods of 6 months, 1 year, 3 years, or indefinitely. Once self-exclusion is activated, your account is locked, all marketing communications cease, and you cannot re-register during the exclusion period.
Beyond deposit limits, you can also set a maximum loss threshold per day, week, or month. Once your net losses for that period reach the limit you have chosen, the platform will restrict further gameplay automatically — keeping your spending genuinely within budget.
Account Settings
All responsible gaming controls at eh88 are built directly into your member account — no need to contact support for most features. Here is how to find and activate them:
Quick Access: Log in to your eh88 account → go to Account Settings → select the Responsible Gaming tab. All tools described on this page are available from that single location.
For self-exclusion requests that need to be processed manually — particularly indefinite exclusions — you can also contact our 24/7 support team directly via live chat. A support agent will process the request in real time, typically within minutes. Once exclusion is confirmed, it cannot be reversed for the duration of the selected period regardless of circumstances.
Members in Karachi, Lahore, Islamabad, Faisalabad, and every other city across Pakistan have equal access to these tools. Responsible gaming at eh88 is not a premium feature — it is a core part of your account from day one.
Step-by-Step Guide
Navigate to eh88 Login from the top menu. Enter your username and password. If you have 2FA enabled — which we strongly recommend — complete the authentication step.
Click your username or avatar in the top-right corner of the dashboard. Select Account Settings from the dropdown menu that appears.
Within Account Settings, locate and click the Responsible Gaming tab. This section houses all your limit controls, session reminders, break options, and self-exclusion tools.
Choose the tool you need — deposit limit, loss limit, session reminder, cooling-off period, or self-exclusion. Enter your preferred values and confirm. Protective measures take effect immediately.
If you encounter any difficulty using these tools, or if you need to activate a permanent self-exclusion, our 24/7 live chat team will handle your request directly and confidentially — no waiting, no judgment.
Self-Reflection
Honest self-assessment is the first step toward staying in control. Review the questions below. If you find yourself answering yes to several of them, it may be time to use one of eh88's responsible gaming tools — or to speak with a professional support service.
Do you find yourself spending more money on gambling than you originally planned — and feeling frustrated or guilty about it afterwards?
Have you ever borrowed money from family, friends, or a financial service like EasyPaisa credit to fund your gambling activity?
Do you feel restless, irritable, or anxious when you are not gambling — or when you try to reduce the amount you gamble?
Have you tried to win back losses by placing more bets — a behaviour sometimes called "chasing losses"?
Has gambling started to affect your relationships, your work performance, or your daily responsibilities at home or in your community?
Do you hide or minimise how much time or money you spend on gambling from those close to you?
If you answered yes to two or more of these questions, please consider using eh88's self-exclusion tool or taking a cooling-off break right now. You can also reach out to our support team via 24/7 live chat for a confidential conversation. Recognising the signs early makes a real difference.
Understanding the Basics
One of the most important things to understand about gambling — whether you are betting on a PSL T20 at eh88 or playing Ocean King Jackpot — is that the house edge means gambling cannot reliably generate income over the long term. Every game and market at eh88 is designed to be entertainment, not a financial strategy.
Responsible gaming at eh88 means treating every PKR you deposit as money set aside for entertainment — just as you might budget for a cinema trip in Lahore or dinner in Karachi. Once that budget is spent, the session is over. Wins are a bonus, not an expectation.
Never chase losses. If you have hit your budget for the session, stop. Attempting to recover losses by continuing to play almost always results in greater losses. eh88's loss limit tool is specifically designed to enforce this boundary automatically if you need that support.
Healthy Gambling Habits
Underage Protection
Protecting young people from gambling content is a non-negotiable part of responsible gaming at eh88. We employ multiple layers of protection — and ask parents and guardians to do the same.
Every new member must complete identity verification using their CNIC before any financial transactions are permitted. This directly confirms that the user is a legal adult aged 21 or above.
Keep your eh88 username and password confidential, and enable two-factor authentication. If your device is shared with family members, always log out after each session to prevent unauthorised access.
We recommend that parents and guardians use available internet filtering tools on shared family devices. Software-based filters can block access to online gaming sites for users below a specified age or profile.
If you believe a minor has accessed eh88 using another person's account, contact our 24/7 support team immediately via live chat. We will investigate and act on all credible reports without delay.
Licence & Compliance
eh88 operates under an international gaming licence, which requires the platform to maintain and enforce responsible gaming standards as a condition of continued operation. These obligations are not optional — they are audited regularly and form a core part of our licensing compliance framework.
Our responsible gaming programme is designed in accordance with international best-practice frameworks that include mandatory self-exclusion mechanisms, player protection tools, KYC and age-gating requirements, and AML monitoring standards. Every policy and tool described on this page exists because it is both the right thing to do and a binding licensing requirement.
Compliance Commitment: eh88's responsible gaming policies are reviewed and updated on a regular cycle as part of our licensing obligations. If you have concerns about any aspect of our responsible gaming framework, contact our compliance team directly via [email protected].
What Our Licence Requires
Play Safely with eh88
Responsible gaming tools are live in your account settings right now. Set your limits, schedule a break, or reach out to our 24/7 support team — we are always here.
21+ Gambling involves financial risk. Please play responsibly. If gambling stops being fun, stop and seek help.